• Sunday 03rd August 2025
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Coffee Shop Management Exam

Objectives of the Coffee Shop Management Exam:

1. Training and assessing executive capabilities to start and run a coffee shop

2. Familiarity with management principles, service, menu writing and customer service

3. Confirmation of the individual's skills to obtain a coffee shop license from the guild or union

4. Preparing for employment in management positions in cafes or restaurants

5. Increasing professional prestige to attract investors, partners or customers

Benefits of getting a coffee shop management degree:

• Official and presentable certificate for coffee shop license

In many cities, a management degree or experience is required to obtain a license

• Learn the professional principles of cafe management

You use scientific and resource-based resources, not just traditional experience

• Easier recruitment into a management or shift manager position

For working in brands or professional cafes

• Ability to teach or advise others

On setting up a coffee shop or consulting on menu, layout, and branding

• Suitable for work or study immigration

Especially for countries like Canada, Germany, Turkey, and the UAE where the cafe industry is growing

 Job opportunities with a degree in coffee shop management:

1. Cafe Manager

2. Shift supervisor or supervisor in coffee shops or food courts

3. Starting your own coffee shop (independent or as a brand)

4. Cafe startup consultant (menu, equipment, human resource management)

5. Trainer or instructor in coffee shop schools

6. Employment in hotels, tourist centers or coffee chain brands

 Job duties of a coffee shop manager:

Human resource management

Hiring and training baristas, scheduling shifts, evaluating performance

Inventory control and ordering

Raw material control, coordinating with suppliers, warehouse management

Monitoring service quality

Customer satisfaction survey, training in customer-oriented principles

Menu and pricing

Menu design, determining profitable prices, understanding market tastes

Marketing and advertising

Presence on social networks, holding campaigns, increasing customer loyalty

Financial and cost management

Auditing, cost control, adjusting the final price of products

Observing health and safety principles

According to the regulations of the Ministry of Health and the Union

 Coffee Shop Management Exam Content (Theoretical + Practical):

• Familiarity with various types of drinks (coffee, herbal tea, cold drinks)

• Team management and human resources skills

• Service quality control and customer satisfaction

• Menu layout and cafe environment

• Basic knowledge of coffee shop equipment (espresso maker, grinder, blender, etc.)

• Health issues, finance, basic accounting principles and reporting

 Suggested resources for preparation:

• Iranian Technical and Vocational Organization handbooks (Coffee Shop Manager major)

• Book: Coffee Shop and Restaurant Management – Theory and Practice

• Practical experience in a coffee shop environment (very effective in the practical part of the exam)

Types of exams:

1. Technical and professional exam for coffee shop management (Iran)

• Official, government, with a translatable certificate

• Theoretical and practical exam

2. Open-certification school courses

• Includes more practical work, semi-formal certificate

3. International courses (e.g. SCA or Q-Grader)

• For those who intend to work professionally or immigrate

Euro5 Certificate Validity.

To take the exam and get more information, call 09121898004 (during office hours 8 am to 6 pm).